Project Goals

Jeff Diehl wanted to eliminate his monthly electric bill, which had been over $150 and take advantage of California’s NEM 2.0 program before it expired. But more than that, Jeff was looking for something harder to find: a solar company he could trust. After reviewing over 30 companies and being repeatedly frustrated by hidden costs, vague quotes, and fine print, Jeff needed clarity, transparency, and professionalism.

The Solution

Option One Solar installed a custom 4.785kW system using 11 Hyundai 435W panels paired with Enphase microinverters. The system was designed not only to wipe out Jeff’s high electric bills but also to fit within the active NEM 2.0 structure. Option One gave Jeff a firm, reliable quote with no surprise charges, something other companies couldn’t promise. Jeff’s project was led by Ashton and supported by Courtney in customer service, whose timing and professionalism were pivotal in rebuilding his trust.

The Outcome

Jeff’s system is now live, and his $150+ electric bill has been eliminated. With an estimated net savings of $123,865 and a projected payback period of just 4.5 years. The crew arrived on time, completed the install efficiently, and exceeded expectations, especially when compared to a neighbor’s lengthy and chaotic experience with another installer. Jeff’s only regret? That he nearly didn’t move forward with solar due to the industry’s lack of transparency, until Option One stepped in.

The Experience

What stood out to Jeff was Option One Solar’s honesty and responsiveness. Every question whether it was technical, financial, or logistical was answered clearly and quickly, often within the same hour. There were no hard sells, no bait-and-switch quotes, and no dodging tough questions. Jeff was informed, respected, and completely supported throughout the entire process. 

Customer Reflection

“And, you know, if you ask me what I expect out of the system right now, I expect for the next 25 years, I'm going to get good electricity. And if I have any problems, I'm going to call option one, and they're going to fix it.”

Conclusion

Jeff’s journey to solar was cautious, meticulous, and filled with frustration, until he found a team that brought integrity back to the process. Option One Solar helped Jeff achieve energy independence without the stress or fine print. If you're tired of unclear quotes, shifting costs, and broken promises, Jeff’s story is your sign to go with a company that values customer satisfaction.