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At OptionOneSolar, we understand the challenges you face when your original solar or battery installer is no longer available. Our dedicated team of experts is here to fill that gap, offering comprehensive operations, maintenance, and repair services that keep your systems running smoothly and efficiently.
Common issues include decreased energy production due to panel or inverter failures, or physical damage from environmental factors like hail or fallen debris. Electrical issues and loose wiring may also need professional attention.
Typically, solar systems require little to no maintenance, however it is recommended to have a professional inspection and servicing at least once a year to ensure optimal performance. Regular maintenance can identify and rectify issues like dirt accumulation, shading, or wear and tear before they impact system efficiency.
We also recommend you look at your monitoring at least once a month to ensure you aren't experiencing any major issues that could result in loss of production.
Yes, we can repair panels damaged by severe weather. This includes replacing cracked or broken panels, fixing mounting systems, and addressing any electrical issues caused by storm damage. Warranties vary between manufacturers and we can consult you on this.
Signs of underperformance include a noticeable drop in electricity production, inconsistent power output, or increased electricity bills. Monitoring system performance through your inverter or a monitoring app can help identify issues.
Yes, we can service and repair solar systems installed by other companies. Our technicians are trained to work on a variety of systems and can provide maintenance, repairs, and upgrades as needed.
Diagnosing an inverter issue involves checking the inverter display for error messages, inspecting connections, and testing the inverter's input and output power. Repairs may include resetting the inverter, replacing faulty components, or installing a new inverter if necessary.
Rinsing your panels with plain water if dirt accumulates can prevent loss of production. You also want to ensure there is no debris on your system and surrounding trees are trimmed to avoid shading, and check for loose connections or visible damage. Keeping an eye on your system's energy output can also alert you to potential issues.
Yes, a repair service can be an opportune time to upgrade components of your solar system. Upgrades can include more efficient panels, a newer inverter, or adding battery storage for increased energy independence. We can talk to you how this may or may not impact your current NEM agreement.
Most solar panels come with a 25-year performance warranty, while inverters typically have a 5-10 year warranty. These cover defects and significant performance issues. Check your specific product warranties for details on coverage.
The duration of a repair depends on the issue. Simple repairs like replacing a faulty inverter can take a few hours, while more complex issues, such as replacing several panels, may require a full day or more.
